THE PROBLEM:
Most of the tools used in CVG2-Kindle are tools created for the whole Reverse Logistic network, but because Kindle is a unique department we adapt every tool according with what we need. To virtually ship our shipments our Dock Clerks had a manual scan four times each “SPOO”
Scan Spoo
Scan Destination
Scan quantity
Scan weight
This task was a repetitive activity that take more that 70% of their work hours.
Analyze the process.
Meet with multidiciplinary cross team
Redesign the process, train the team, purchase a software.
Total Cost: entry cost $500 and Yearly: $79
Total Company Savings: $46 000 yearly
